Things My Daughter Has Taught Me: Special Needs Parenting

Here are 5 things my daughter has taught me;

To smile

My daughter has a condition that randomly gives her paralysis from the neck down, as well as numerous skeletal abnormalities, and hypotonia.

She finds daily tasks such as eating, moving and sometimes breathing a struggle.

She is also in a lot of pain sometimes and gets prodded by different doctors, therapists and health professionals more than any parent would feel comfortable with.

Yet through every pain, through every day where she can’t move, through every day of hospital visits she just smiles.

Not just a small smile, her smile lights up a whole room.

She is generally just happy. Her life is difficult and yet she just smiles.

So now I have learnt to smile, that if my daughter can smile through all her problems I can smile through mine

To persist and to adapt – failure is not an option

We were warned not to expect crawling or walking and most probably sitting due to my daughter’s problems. So we persisted on with the physiotherapy sessions and doing physiotherapy at home daily.

Gradually my daughter rolled, it isn’t the ‘normal’ way to roll, but who wants to be normal. Once she was rolling she then decided she did want to move and to crawl.

Well she can’t crawl, she just isn’t strong enough and due to her symptom’s she will probably never crawl, but has she given up on the idea of moving around independently?

Of course not, she discovered her legs aren’t strong but her arms are and so she drags herself along.

She has learnt she tires quickly and can’t get a lot of milk out while feeding, so she has figured out if she squeezes my breast while feeding she doesn’t have to suck when she is feeling weak, yet she still gets her milk.

She has taught me failure is not an option, if you want something go for it.

Not to take things for granted and to celebrate every milestone no matter how small

Before our baby was born we got the milestone cards ready in anticipation of when our baby would crawl for the first time, when our baby would say Dad for the first time.

Yet these milestones seem like they will never come.

We did our own little milestones instead as we realised she was progressing just slowly and in a different way to other babies, so we celebrated her first (and only) splash in the bath.

We celebrated the first time she ate puree without choking on it. We celebrated the day where she could reach out and touch a toy above her that she wanted to (at 7 months).

We celebrated when she made a noise, not just the first dada, the first sound she made.

We are going to celebrate every little thing she does achieve, due to celebrating every little thing it has also shown us how much we take for granted.

That walking to the shops I would moan about but actually at least I can walk to the shop.

I am grateful for my other children, although they shout and fight amongst each other I realised I took that for granted, that some children will never get to shout and fight and play and just be normal siblings as they physically or mentally can’t.

I just learnt not to take anything I do for granted.

To realise doctors do not know everything

I always thought if you went to the doctors with symptoms, you would get answers, you would get a cure or at least a way of managing the symptoms and yet I quickly learnt with my baby girl that this isn’t always the case.

That sometimes doctors can be stumped and can just shrug their shoulders and say, “I really do not know”.

It also taught me that they can also speculate on what will happen in the future but they haven’t got a crystal ball.

They said they didn’t think our baby girl would ever sit up and yet here she is, she has learnt to sit up!

Her spine is all over the place and her pelvis points up but she sits! We cried so hard when she first did this as it is the first milestone we were told not to expect and the first one that she has adapted through.

The doctors also never expected her nerves and neck muscles to regress and yet this is the case.

So although she has proved the doctors wrong in one way she has also proved them wrong in the regression way.

I am stronger than I ever thought

If you had told me when I was pregnant that I would have a SWAN child, that I would be up and down hospital without a diagnosis.

That my daughter would have physical disabilities that the doctors wouldn’t know how bad they would get, I would have laughed and said I would never be capable of that, that I would break down and not be able to function.

Here I am coping.

I still have days of immense sadness and anxiety of everything that’s going on but generally I am positive. I get out and about and I function.

I never thought I would be able to cope with everything the medical professionals keep throwing at us, that baby girl throws at us but I am strong and I am capable of doing this.

I never thought I would be able to learn the physiotherapy activities, that I would learn medical jargon, that I would be able to speak out and tell my story of my struggles, but here I am.

As parents to disability there comes a strength that I can’t explain, it’s both emotional and physical strength and a strength I never knew I was capable of.

I wonder what else she will teach me over the next few years and in fact her lifetime. She is so strong and amazes me every day.

All I can say is Thank you baby girl for being my daughter and teaching me all these things.

Special Needs Parenting: Summer is Overrated

This is the time of year that I once lived for.

Being outside for hours, impromptu drives to the beach, trips to the park and leisurely picnics were once all integral parts of this carefree period.

Now, as I experience the summer months as a parent of children with special needs, I am seriously wishing for AUTUMN!

While I am loving the time at home with my children, without any school related responsibilities, I see the need for routine in our lives.

We thrive when there is some sort of schedule in place.

Medications are still due at certain times; being on summer vacation doesn’t change that.

The alarm is always set for 5:00 am, so there is no sleeping in.

In addition to strict medication schedules, feeding and sleeping routines need to remain somewhat consistent.

When Autism and Epilepsy are a part of daily life, consistency is a MUST!

This, among other things, can make summer outings a challenge.

If we visit a waterpark or pool, where will we privately change our daughter’s diaper?

In the hot car?

Definitely not on a baby changing station – at six years old, she is way too big for those.

Certainly not on a wet, disgusting floor.

Will there be food that she can eat?

While she is learning to chew, textures are still an obstacle.

Can we find something suitable for her, or do we pack pudding, applesauce and yogurt just in case?

Another concern we must take into consideration is the temperature.

Living in the hot and humid southern part of the U.S., summer temperatures can be stifling.

For a little one that has trouble regulating her body temperature, this can not only be uncomfortable, but also dangerous.

Seizures can sneak up out of the blue with extreme body temperature changes.

Did we remember to pack the rescue meds?

Should we have brought along her oxygen tank, just in case?

Instead of floating down a lazy river at ease or splashing in the pool without a care in the world, my mind remains filled with these worries.

If we are out for an extended time and need to go out to a restaurant, is it going to be overly noisy?

Will our daughter become overstimulated and not be able to tolerate the crowd?

Which one of us will stroll her around outside if she becomes miserable from the noise – and will there be a cool, shady place to get her to calm down?

We are not a family that is opposed to having fun, despite our extra worries and concerns of summer.

We are just the opposite – we make our own fun wherever we are.

We have had many adventures; we just have to be conscious of our children’s needs and accommodate accordingly.

Evening trips out for ice cream and enjoying water activities early in the morning are examples of how we manage that.

We may not be able to impulsively pick up and go, but with careful planning, we make fun happen.

Mornings on the sofa cuddling with my daughter and late nights watching old movies with my son are definitely the highlights of our summer break.

We take advantage of things we don’t get to do so much, during the school year.

We’re grateful for air conditioning and extra time spent just being together.

To me, summer is a bit overrated.

Bring on the pumpkins, the cool air and brisk walks at the park in Autumn.

Thinking About the School Taxi When Your Child with Disabilities Starts School

I’ve had a knot in my stomach for months just thinking about it.

I have lots of worries about Brody starting school. No doubt similar to other parents out there walking a similar path to ours.

When your child has a learning disability, can’t talk, lacks danger awareness and has medical conditions, lots of worst case scenarios play out in your mind when you think about trusting them in the care of other people.

It’s impossible not to worry about what ifs.

But right now, the thing that is at the forefront of my mind – because it’s the first thing we’ll encounter on this new journey – is the school taxi.

And right now, I hate the thought of it.

Trusting someone else to take my son to school.

Instead of me.

Trusting someone else to drive carefully with him in the back.

Instead of me.

Trusting someone else to make sure he is safely in his seat.

Instead of me.

Trusting someone else to know how to administer emergency medication.

Instead of me.

And trusting someone else to be a welcoming face for Brody in the morning and then there waiting for him when school finishes.

Instead of me.

His mum.

It’s all about trust and acceptance really isn’t it? And that’s something you continually have to get your head around when parenting a child with disabilities.

Because our children are vulnerable. They need more help, because they can’t always help themselves. And they struggle to communicate how they feel, as well as what they want and need.

Thinking about school when it isn’t mainstream is not easy to get your head around at first. At least it wasn’t for me. Because this isn’t school as I know it.

It’s not what I envisaged when I dreamt of Brody reaching this milestone. And although that’s OK, it takes a little time to get used to.

There might be no teddy to take home for the weekend and write about various adventures. There might be no learning to write. There might be no reading Biff and Chip books.

There definitely won’t be any walking him to school and picking him back up, reunited with cuddles at the school gate. Eagerly awaiting stories about his day, after chatting to other parents about play dates.

Instead, there will be a curriculum based around life skills.

Learning to eat and drink unassisted. Learning Makaton. Learning to recognise personal items, like a coat or school bag.

Maybe learning to use the toilet. And a communication diary – a to and fro of scribbles from teacher to parent and vice versa to replace those stories I once imagined would take place when I picked him up.

And then of course there’s that school taxi. An escort walking him into school, and there again – instead of me – collecting him after his busy day.

Watching Brody disappear into a stranger’s car is something I dread. It’s going to be hard. Really hard. And I’m not really sure that anyone will understand that, except those who can relate.

Knowing that he won’t understand why or where he is going – at least until it becomes a familiar routine – makes me feel utterly sad and helpless.

And the mere thought that he possibly might find this upsetting is unbearable.

So I’m just hoping that he will take it all in his stride and be okay.

And that maybe, eventually, he might even enjoy the ride to and from school.

Lots of parents have reassured me that their own children do.

I suppose I’m hoping that this is one of those things that is much harder for parents to come to terms with, than their child.

Because they’re so precious to us.

It just doesn’t sit comfortably letting a stranger take them and pick them up from school. But I suppose it will become our norm.

Eventually.

Despite being overwhelmed with feelings of fear, mixed with hideous mum guilt and admittedly some sadness, I know that school will be good for Brody.

And I’m sure that the escort and taxi driver will take good care of him. I’m sure they’ll become part of his new routine.

I’m sure I’ll maybe even one day be glad of the taxi on cold winter mornings (once I get over the fear of someone else driving him in various weather conditions of course).

The school taxi will be good for us.

Not only because I won’t be able to physically manage to take him to school in another village when his sister starts school, but because it’s a step forward in his independence. And that is good for him.

My beautiful boy.

Although, I wish so much Brody that we could have walked that path to your local school together, I know that your new school will take great care of you.

I know that you’ll meet lots of other boys and girls just as special as you are.

And I know that you will continue to develop and amaze us – taking everything at your own pace, surrounded by love from people who care.

And let me tell you, I couldn’t be more proud that you are my son.

Why I Wish DIY SOS Didn’t Exist

It’s not because I’ve got anything against Nick Knowles, quite the opposite actually, I think he seems like a great bloke (and crikey, if I manage to hold back the tears beyond the first 30 seconds of the programme, I’m guaranteed to chin-wobble when he shows emotion).

It’s because I really feel that in this country, those with additional needs shouldn’t have to rely on a TV show, rallying for amazing volunteers, to get the provisions they deserve.

I used to watch the show before I had Heidi.

I was often left in tears, as I wondered how these families with severely disabled children got through the day, let alone how they managed the actual logistics of lifting and carrying, storing equipment, managing meds.

Fast forward a little over two years and our family is now in that exact same position (minus Nick and the team!).

There was no warning that this was going to happen to us.

I had a dream pregnancy (well, if you discount the 24/7 morning sickness in the early stages!) so finding ourselves thrown in to the world of special needs was a bit of a shocker.

You would think though, maybe, that in this day and age, there would be a bit of a guide for parents like us.

Heidi wasn’t the first baby to suffer a HIE event (hypoxic ischemic encephalopathy – basically a lack of oxygen to the brain).

She wasn’t the only one to be tube fed; she isn’t leading the way in terms of tracheostomies; she wasn’t unique in getting a diagnosis of cerebral palsy.

Why then do we often feel like we are the first ones to go through things?

We have learned, during our fast-track education in all things special needs, that you often need to anticipate things, and push for resources.

A prime example of this is our lift battle. Anyone who knows us will no doubt groan at the mention of this (sorry folks!). They’ve heard the story a thousand times.

It’s been an ongoing saga and I wouldn’t blame them at all if they stopped asking where we’re up to!

When Heidi was 10 months old, we had a pretty good idea that as she grew she would need more support (wheelchair, standing frame, hoists, that kind of thing).

We thought ahead, and looked at our house. It’s a pretty standard 3 bed semi, and we realised we could make it more accessible and set to work with a few changes.

Thank goodness we were able to do this, as equipment piled in and our front room looked more like a trolley park at a supermarket.

At 15 months old, we made enquires about funding for a lift.

We’d done our research and knew that a Disabled Facilities Grant (DFG) was available to apply for, and guessed it may take a little time to put in place, so made a start.

Yes Heidi may only have been a dinky at that point, but with a tall mum, and a 6 ft 5” dad, it was unlikely she was going to stay that way for long!

We are now over 12 months in to the application and it still hasn’t been signed off.

There have been meetings, phonecalls, meetings, emails, meetings…and the occasional (!) expletive along the way.

Anyone would think we were asking for a gold lift with a marble floor and diamond encrusted control panel. We’re not.

We simply want a way of getting our girl upstairs and down again, safely.

Heidi hasn’t got good head or trunk control, so she can’t hold on to me when I carry her.

I have it down to a fine art, I can hold the handrail with one hand and grab her in the other arm, but it’s getting harder as she gets longer and heavier, and a carer wouldn’t be allowed to do it (mum’s backs don’t matter, obvs!).

We aren’t the only ones to battle.

I know from various forums I’m on just how exhausting this fight can be for people, on top of the usual day to day challenges.

It’s not just lifts that people need – it’s wet rooms, ramp access, downstairs bedrooms, or re-housing if their current place isn’t adaptable.

Nothing extravagant, just access to the kind of things that we may have taken for granted beforehand.

There should be a simpler, quicker process to help those who need it.

We have spent hours researching, calculating, and planning to back up our application.

We have faced objections and had to come up with solutions; just one example – our proposal was to have a hoist track from Heidi’s bedroom, across a small landing, to the bathroom.

We were told that this may not be approved as we had to “think of Heidi’s dignity”. Erm, yep – she’ll be going to the shower and may be in a towel or dressing gown, heaven forbid she may even be naked!

The landing doesn’t go past a window, it isn’t in a public area, and the majority of the time, me and my hubby are the only other people in the house.

That’s the level of challenge we’re dealing with…maybe explains why we get a little frustrated!

It’s fantastic to see the house transformations on DIY SOS, they must truly be life-changing, but if you think of how many people they help, compared to how many people need adaptions, it really is just a drop in the ocean.

I hope that one day the programme won’t be needed (and of course that there is another role for Nick, would hate to see him and the team unemployed!).

That those who have housing needs can find support and solutions in a timely manner, and purely from a selfish point of view, that we get our lift.

The battle continues…!

Special Needs Campaigns: 10 Places That Don’t Have a Changing Places…But That Really Should!

That may sound extreme but if you need the toilet and can only use one which provides a bench and hoist then it really is life changing if you can go somewhere that provides just that.

There are now 1019 changing places toilets across the UK but there is still a long way to go before families who need one can live their lives as freely as families who don’t.

We think these ten places should provide changing places toilets, because it really would change lives if they did.

1. Cinemas

We’ve all been to the cinema to see the latest blockbuster on a rainy day, haven’t we?

We fill up on popcorn and guzzle a gallon of fizzy drinks which means we are usually desperate for a pee when the movie is over, if we’ve managed to last that long.

Currently none of our national cinema chains (Cineworld, Vue, Odeon) provide changing places toilets, which means that anyone who needs one simply cannot go to the cinema.

Watching a movie is one activity which could easily be accessible for all members of the family, regardless of ability.

Cinema chains realise this as they actively promote disability friendly screenings.

The lack of a suitable toilet should not be the barrier stopping people from participating in an otherwise accessible day out.

2. Supermarkets

Imagine you are half way through your food shop and you need a wee, most of us would just leave our trolley in the aisle for a minute and nip to the loo.

But if you need a changing places toilet you may have to leave your trolley and its contents in the aisle and leave the shop completely.

Shopping is one activity we all do regularly and although the option for home delivery is available, it should be just that. An option. Not our only option.

3. Department Stores

Most town centres have at least one department store these days.  Whether it is Marks & Spencers, John Lewis or Debenhams.

Many of these stores have cafes or restaurants for their customers which encourages them to stay a little longer and spend a little more money.

Without a toilet, many of us would be likely to leave after visiting their café rather than spend time in the store and perhaps spend some cash.

So those toilets are provided for a financial benefit to the business. But right now, anyone who needs a changing places toilet wouldn’t have that option.

We would have to leave, and probably wouldn’t return to spend our money.

The addition of a changing places toilet in large department stores would mean that people could spend more time in their local town as a whole, something we’d love to see big businesses encourage now that our high streets are on the decline.

4. Holiday Parks

Families who need changing places toilets are facing daily battles and struggles and should probably be right at the top of the list of people who deserve a holiday.

But even at places such as Center Parcs or Butlins, where we expect there to be something for the whole family, these families are unable to really relax and unwind.

Simply because of the lack of changing places toilets, which seems crazy!

5. Leisure Centres

This is obvious really but if you are going for a swim, hopefully you wouldn’t pee in the pool!

But without a changing places toilet it is pretty impossible for some people to go for a wee before they get in the water.

We’ll leave it at that!

6. Hospitals

It is unbelievable that our hospitals don’t have changing places toilets as standard.  Nurses and doctors working in hospitals are not allowed to lift patients.

Professionals such as physios and occupational therapists work with families to ensure equipment is in place so that they don’t lift their loved ones.

All these professionals know the risks involved with lifting disabled people.  And yet there are no hoists in disabled toilets in most NHS hospitals across the UK.

So disabled people have no choice but to be manually lifted if they need the toilet during a visit or stay.  And then there’s the little issue of infection control and toilet floors!

7. Motorway Services

Most people usually plan their long journeys to include a coffee stop, maybe a bite to eat and definitely, a trip to the loo.

However, there are very few motorway services which provide a changing places toilet even though people who need one are often making long journeys to and from hospitals or therapy centres.

Without a changing places toilet at motorway service centres many disabled people are resorting to with-holding fluids on a long journey simply because they can’t risk needing a wee.

8. Zoos & Theme Parks

Or anywhere you would go to spend a day out with the family.  Places like zoos are designed so that visitors can stay all day.

They provide restaurants and cafes, picnic areas and playgrounds.  Things to keep the whole family entertained.

And of course, anywhere you spend more than a few hours will inevitably require a toilet trip.

So of course, changing places toilets are essential to allow disabled people to spend the whole day having fun like other families do.

9. Train Stations

We cannot expect to have access to a changing places toilet on a train, let’s face it, they can’t even get a standard accessible toilet right on a train.

But stations which provide toilets for other passengers should certainly be providing changing places facilities.

After all those most vulnerable passengers simply can’t hold it in and shouldn’t be expected to sit in their own mess for a long journey.

10.Town Centres

All town centres should have at least one changing places toilet.  It should be funded by the council and should be in a central location.

If the council can only fund one toilet facility for local residents, it should be a changing places toilet.  Because that is the ONLY type of facility which is suitable for ALL local people to use.

Without access to a changing places toilet, disabled people and their families are being left housebound.

So even in times when councils are closing public toilets across the country, they should ensure at least one remains, and it should be a changing places toilet.

4 Reasons Your Business Should Be Accessible

What if the one person they hadn’t thought of was you?

Imagine how you would feel if a multi-million pound company had failed to do one thing that would mean you could visit them to buy their products or use their services.

You’d feel a little let-down I’m sure.

There are moral / ethical reasons to ensure you are providing for all potential customers and treating everyone equally.

However, treating everyone equally doesn’t necessarily mean treating everyone the same, some people will need to be provided for differently than others in order for them to access your services.

Being accessible is more than having wide doors and a lift and that’s why there is legislation in place to ensure that people are thought of and reasonable adjustments are made for disabled people.

The Equality Act 2010 specifically requires businesses to anticipate people’s needs so that they are catered for.

But putting all the legal and moral reasons aside, here are 4 more reasons your business your business needs to be more accessible:

1. Increased Profits

If someone said they could increase your profits you would be sure to listen to their idea, wouldn’t you?

So, here’s one… Make your business more accessible!

In the UK, it is thought that some seven million people of working age have a disability, which adds up to an awful lot of spending power.

This is known as the, “purple pound”, and is reckoned to be worth around £249bn to the economy!

If you want a slice of that, it is up for grabs!

All you need to do is make sure that the people who want to spend their money can come into your stores or access your services!

2. Even More Profit

Yes there is even more money up for grabs than just that £249bn!

It is estimated that 1 in 20 children in the UK are disabled.

That means 1 in 20 families need better access so they can visit your business and use your services.

If the child can’t visit you, neither can the parents or siblings, and we all know it’s the parents who hold the purse strings but the children who get them to spend the money!

3. Warrior Mums

If your business is not accessible to a family with a disabled child you can be sure that will result in some seriously bad publicity for you.

Warrior Mums are fierce.

They are not afraid to name and shame somewhere that has not thought to provide access for their children, they are used to fighting for things for their disabled children every day and adding you to that list is really no big deal for them!

Warrior Mums hunt in packs and they have been known to ‘destroy’ businesses with their social media campaigns.

BUT… get it right and they will shout your names from the rooftops and get you in every newspaper and on every blog out there.

They are also the most loyal customers you will find, so treat them well and they will spend all their money with you!

4. Awards

All businesses love being rewarded, don’t they?

It’s not only great for the ego but is another effortless way to get great media coverage (aka advertising) and there are numerous awards out there for accessibility.

Get it right and your business will be winning awards throughout the year.

I hope more and more businesses will start to understand the benefits of better accessibility and will start to make changes so that everyone can benefit.

Special Needs Parenting: If She Could Tell Us When It Hurts

Sitting and holding my six year old daughter, we have the most beautiful conversations…without any words.

Although I dream of the day that she will say, “I love you, Mommy”, I can feel that sentiment when she sweetly looks up at me or gently holds my hand.

Admittedly, it is difficult to interpret exactly what she needs, wants or is thinking on motherly intuition alone.

There is another aspect of having a nonverbal child that is far worse than that; and it’s completely heartbreaking and unfair.

She lacks the ability to tell us when she hurts.

One of the absolute worst feelings of helplessness that I’ve encountered as a mother is hearing my daughter cry and not knowing why.

When you don’t know why, you can’t fix it.

If she could tell us when she hurts, it would not be a guessing game every time; a process of elimination to figure out the root cause.

We wouldn’t have to scrutinize each body system, looking her over from head to toe, and trying to reason out the cause of her pain.

The immediate worries always include her chronic GI issues and hip pain.

If we can rule those out, we investigate other sources…could it be an ear infection or a urinary tract infection?

If she could tell us when she hurts, we could save her days of agony caused by a misdiagnosis.

Once she had a foreign object in her eye for a week, unnoticed as she was being treated for a corneal abrasion.

After daily visits to an eye specialist to assess her healing, the tiny, scratching object was finally discovered by her Dad.

We had no idea that something was embedded far up in her eyelid, causing her constant pain.  After it was revealed, it was obvious why healing hadn’t yet begun, despite the rigorous antibiotic treatment.

If she had the ability to tell us, we could have saved her days of unnecessary distress.

If she could tell us when she hurts, we could spare her from suffering seizures that come on from fever, brought on by underlying infections.

After an ER doctor diagnosed her with a viral infection once, she was in unimaginable pain for an entire weekend.

When it didn’t subside and she stopped eating and drinking, we knew something more was wrong.

A trip on Monday morning to her Pediatrician confirmed a severe case of strep throat – a condition that left untreated could cause detrimental complications.

Again, if she had the ability to tell us, we could have rescued her from unrelenting discomfort.

As much as I’d love to hear her sing “The Itsy Bitsy Spider” along with me, or listen to her tell me how her school day was, these are not the reasons that I ache for her to have a voice.

I long for her to have the ability to tell me when something is not right, so that I can do whatever is needed to help her.

We are now embarking on a journey to teach her how to use an AAC (Augmentative and Alternative Communication) device.  We are determined to find a way to give our child a voice.

Even if not through speech, we will strive to facilitate communication, so that she can tell us when she hurts.

We wish to give her the means and the capacity to express the need for help.  Everyone deserves that right.

Even if it’s through her pressing a button to tell us, at least we’d be able to fix it.

Special Needs Families: 5 Companies That Have Exceptional Customer Service

Great customer service can range from assisting us with problem solving or offering us solutions, and expediting help.

It means going the extra distance and offering a stressed, overwhelmed parent kindness, politeness, professionalism and understanding.

We need companies that will go the distance to help make our lives easier and who send out the message that they want to be a part of our solution and not a part of our problem.

Here are five great companies that offer some incredible customer service.

Firefly:

Firefly makes a variety of products geared towards family participation; The Upsee, The Playpak, The Scooot, The Splashy, and The GoTo Seat.

Firefly also understands that not all of their products may work out well for particular children for a variety of reasons and as such offer one of the best return policies risk free.

Firefly’s 42 day return policy not only gives families and children with special needs ample opportunity to explore whether an item works well for their child, it also gives their treating providers an opportunity to see the child in an adaptive device and make any potential adjustments or assessment.

There is nothing better than investing in a piece of equipment and knowing that if for any reason it didn’t work out that you could easily return it hassle and risk free.

They have great customer communication that will help guide you through both troubleshooting products, webinars that offer fantastic tutorials, and representatives able and ready to assist you should you need assistance on making a return.

Convaid:

Convaid is one of the leaders in the manual wheelchair industry.

What makes them truly incredible is their generous impact on the special needs community.

You may have heard about a child’s wheelchair being stolen, and Convaid swoops into the rescue knowing that insurance would not assist with the replacement of that wheelchair for that family.

Perhaps you bought a wheelchair second hand but it’s missing the accessories you need to make it workable for your child with special needs?

Convaid has regional representatives that are able to assist you putting you in touch with a DME or representative that can assist you through those purchasing needs.

Their representatives are responsive to your child’s unique needs and they are a company that is striving to make a difference in the lives of children with special needs.

Convaid also has a fantastic awareness campaign where they aim to not only to be a wheelchair distributor but a company that cares.

Kickee Pants:

Kickee Pants is a clothing line that many families who have children with sensory challenges to fabrics and textures or children with medically fragile skin conditions turn to.

Kickee pants has a fantastic return policy that should any of their articles of clothing be defective – or develop a defect of any kind at any time like a zipper failing or a snap breaking or a hole turning up in a seam they will gladly exchange it at any time.

They genuinely care about their clothing line and the children wearing them.

They are also great about working with your child’s insurance if it is a covered benefit under a Medicaid Waiver for your child.

Vitamix:

There are so many blenders to choose from, and Vitamix is one of the leading brands when it comes to a blender that parents gravitate towards for a blended diet for children who are tube feed or children who require a pureed diet.

What makes Vitamix so incredible is their quick responsiveness and great seven-year warranty.

If something goes wrong with your machine for any reason they’ll repair it as quickly as possible – have a dull blade or accidentally shred the tamper by getting it close to the blades without the lid on… no worries they are so great they’ll expedite that part for you under warranty often times even overnight!

They are easy to access by phone or online and are very responsive to your child’s medical needs and they understand the importance of the Vitamix in the nutritional needs for your child.

Specialised Orthotic Services:

This UK based company offers incredible customer service.

They go the distance to make sure that their products are a proper fit, and are willing to make adjustments and provide remedies for any unforeseen difficulties with fitting.

Although the company is now distributing through Drive Medical in the USA, out of pocket purchases have been met with exceptional assistance from start to finish.

Finding a company that not only cares about the quality of the products they make and produce but the satisfaction of the customers they serve is golden.

Tell us what companies have you used or purchased items from that have offered you exceptional service!

Special Needs Parenting: Breastfeeding with Oral Dysphagia

With all my children, I have been determined to breastfeed however I have varied in the time I have managed to do this ranging from 6 weeks to a year (so far).

My latest experience has been with my youngest who I am still feeding as she approaches one year old.

I had decided before I had given birth and knew about her problems that I would try and breastfeed until I was back at work, just due to the financial side of things.

The cost of formula is so much, when I could get milk for free. We did still get the steriliser, bottles and a tub of formula just in case I couldn’t feed her myself.

Although I personally think breastfeeding is super beneficial, I believe fed is best.

I have always generally breastfed for the financial reason and the ease of having perfect temperature milk on tap, literally.

It has been easier to a degree, I have had the odd look of ‘is she breastfeeding?’ but generally I have only ever had positive experiences.

Then my baby girl was born, and this sudden ease of breastfeeding changed.

It started as soon as she was born, she struggled to latch on but after a few days she eventually learnt to.

In fact, for the first 48-72 hours she didn’t eat anything and would have to be fed through a syringe.

Even now she finds latching on hard, she has never fully been able to do it correctly. The small spurts of feeding when I had to wake her up was just down to her being a lazy baby.

I was concerned but as everyone was saying she was fine I just went about life and carried on trying to feed as best as I could.

In fact, I even tried to bottle feed knowing some babies just can’t breastfeed sometimes.

We were sent to a doctor where they were trying to find the cause of her hypotonia, they were asking about all her symptoms and I mentioned the fact she didn’t feed like the other children did, she didn’t latch on right and that she coughed a lot and would choke.

They suddenly started to take my concerns seriously and she wasn’t a lazy baby.

They ruled out that my milk flow was strong and all of a sudden we were dealing with something called Oral Dysphagia and potentially an unsafe swallow.

I asked if I should go onto bottles because I have heard they are easier for the baby to feed from, but also because I had heard through the grape vine that you couldn’t breastfeed if you child had a feeding problem.

I was told to keep breastfeeding if I wanted to as she was growing with breastfeeding whereas if I changed to bottle feeding she may stop feeding and therefore stop growing.

Now my baby is nearly a year old, I get the odd look when I breastfeed in public.

I still try to be discreet about it more because I don’t want the whole world to see my breasts, but I am happy to feed anywhere and everywhere.

I have also noticed since my oldest daughter, who is now 8, there are so many more nursing areas.

My local shopping centre has a nursing room with big comfortable nursing chairs. They have bottle warmers in but are also a quiet, clean place to feed.

You see a lot more ‘Breastfeeding Friendly’ stickers at attractions, so days out I feel even more at ease to feed my daughter.

Due to her not being able to latch on properly, sometimes feeding her does hurt or feel more uncomfortable then I felt with my other children.

It is also horrible to see her choke and see her throat muscles give up on her when she feeds sometimes.

I am, however, grateful she can feed, I am grateful that it gives me time to be with her like any ‘normal’ baby and mother.

It gives me 10 minutes just me and her in this unique bubble of everything will be ok.

I have been asked when will I stop breastfeeding and my answer is when my baby doesn’t need to.

I never imagined I would be feeding a baby with teeth, let alone a baby who has feeding difficulties.

I have also been asked why I breastfeed if I have so much trouble, and the answer is because if I can give her the best possible start and the most organic natural way of feeding then I will try.

There are so many differing views on the best way to feed babies but to me as long as my baby is happy and fed then bottle or breast is best.